OUR STANDING OPERATING PRINCIPLES

  • Containment Over Combat – Our priority is to resolve incidents with minimal disruption. Whenever possible, secure the entity rather than escalate the situation—less chaos, fewer scorch marks.
  • Classify Every Entity – If it moves through walls, it deserves paperwork. Proper classification helps us understand behavior, risk level, and the best containment strategy.
  • Verify Twice, Trap Once – Double-check your readings, validate the threat type, and confirm your plan before deploying any gear. Prevent unnecessary surprises.
  • Public Safety First – Civilians, pets, and property always take top priority. Our job is to restore order, not create more problems than the ghost did.
  • Report All Anomalies – Nothing is too small, too weird, or too fleeting to log. Data builds patterns, patterns build knowledge, and knowledge keeps Connecticut safe.
  • Never Cross the Streams…Unless Absolutely Required – A last-resort tactic only. If the situation warrants it, follow protocol, communicate clearly, and hope the universe cooperates.
  • Coordinate With Local Authorities – We work alongside first responders, not around them. Clear communication with Connecticut’s emergency services ensures safety, cooperation, and smooth operations for everyone.